12th Annual Panel Discussion

Creating Opportunities for Success
Friday, November 3, 2017
9:00 a.m. - 11:30 a.m.
Grand Ballroom A-B

TESL Ontario will be hosting the Twelfth Annual Panel Discussion at our 45th TESL Ontario Conference in November 2017. The aim of this panel discussion is to identify current trends, updating of initiatives, sharing of recommendations, and it is designed to bring stakeholders together. The panel discussion presentations have proven to be very successful and continue to be fully booked each year.

Moderator: Renate Tilson, Executive Director - TESL Ontario.

Panel members:

Yvonne Ferrer - Manager, Program Design - Ministry of Citizenship and Immigration

Yves Saint-Germain – Immigration, Refugees and Citizenship Canada, Ontario Region

Monica Neitzert - Director, Lifelong Learning and Essential Skills - Ministry of Advanced Education and Skills Development

Pauline McNaughton - Manager of the Adult Education Policy Unit - Ontario Ministry of Education


Yvonne Ferrer - Throughout her professional career, Yvonne has held a number of managerial roles within the Ontario Government, the broader public sector and the philanthropic community. As manager of Program Design, Yvonne is responsible for establishing directions for the design, development and implementation of immigration and citizenship programs, including language training, bridge training and settlement programs. Yvonne also holds responsibility for the development and delivery of Refugee Resettlement and Integration Programs. Yvonne joined the Ontario Public Service in 2006 and has held managerial positions at Ministry of the Attorney General, in addition to MCI. Before joining the OPS, Yvonne worked at the municipal level leading planning and development work related to housing and spent ten years at the Ontario Trillium Foundation managing programs and initiatives that addressed priorities in the environmental, social and arts and culture sectors. Yvonne has a Bachelor of Arts in Sociology from the University of Toronto and a Master of Public Administration from Queen’s University.

Yves Saint-Germain - Mr. Yves Saint-Germain holds an M.A. (Political Science). Since 2007, Mr. Saint-Germain is Director, Language Policy, Francophone Communities and Performance Measurement, Integration Branch-FCRO, Immigration, Refugees and Citizenship Canada. He is responsible for establishing directions for the settlement program including: language training program policy, leading the implementation of IRCC contribution to the Roadmap for Official Languages 2013-2018, and leading the work on funding issues such as annual settlement allocations and Performance Measurement reporting through Annual Project Performance Reports and iCARE data.

Monica Neitzert - Monica is currently Director, Lifelong Learning and Essential Skills in the Highly Skilled Workforce Division of the Ministry of Advanced Education and Skills Development (MAESD). She has responsibility for collaborating to build a more seamless and learner-centred adult education and essential skills system with more opportunities for Ontarians to upgrade their literacy, numeracy and digital skills. Monica previously led policy teams at the Ministry of Tourism, Culture and Sport, and the Ministry of Community and Social Services. Monica has policy analysis and research experience with the Ministries of the Status of Women, Economic Development and Growth, and Finance. She taught and researched in economics at Laurentian University in Sudbury, and also had the opportunity to teach techniques of social policy analysis at the University of the West Indies in Kingston, Jamaica. Monica’s collaborative spirit has been sustained by her Northern Outward Bound Wilderness Experience Training on Lake Nipigon, which also led to a lifelong passion for canoeing, hiking and paddling. Monica has an MA and PhD in economics from the University of Toronto, and a BA in political science from York University.

Pauline McNaughton - Manager of the Adult Education Policy Unit, Ontario Ministry of Education. Pauline McNaughton has worked in the field of adult education for over 25 years in college, school board, government and not-for-profit sectors. Currently she is Manager of the Adult Education Policy Unit, with a dual report to both the Ontario Ministry of Education and the Ontario Ministry of Training, Colleges and Universities, and works closely with the Ontario Ministry of Citizenship, Immigration and International Trade. Prior to this she was Executive Director at the Centre for Canadian Language Benchmarks and Field Team Manager with the AlphaPlus Centre. She taught adult literacy and adult ESL for many years with both Arctic College on Baffin Island and with the Ottawa Carleton District School Board.