Program Manager, ESL

Posted On: 
Monday, October 21, 2019

Faculty/Department: Faculty of Humanities and Social Sciences
Employee Group: Administrative
Campus: HMC (May be assigned activity at any Sheridan campus)
Reference #: 19/A/106
Payband: NK
Hiring Range: $76,235-$81,000
Application Deadline: (Initial screening takes place Nov 4th 2019 )
Application Details: Position will commence on January 2020

The Faculty of Humanities and Social Sciences is seeking a Program Manager for the English Language Studies (ESL) program reporting to the Associate-Dean, School of Communication and Literary Studies within the Faculty. The Manager has responsibility for ensuring the quality and currency of the program, and assists the Associate-Dean in the hiring, mentoring and management of program support staff and faculty. The Manager facilitates the resolution of issues between faculty and students, works closely with faculty, and advises on procedures and policies. The Manager works closely with the Associate Dean and the ESL faculty in the development and implementation of academic operational plans that address immediate and longer-term priorities. The incumbent works with the Associate-Dean on budget, program activity planning, student engagement initiatives (ESL Club activities), and long-term planning for resource allocation, and faculty development. The Manager is dynamic and resourceful, possesses strong interpersonal skills and has a passion for innovation in a complex, post-secondary education environment.

Duties & Responsibilities: 
  • Recruits and manages part time program support staff for the program.
  • Assists in faculty recruitment and in creating part time contracts.
  • Responsibilities include orienting new hires, identifying and providing the necessary training for all staff and faculty, and maintaining regular communication and feedback.
  • Provides day-to-day supervision to program support staff and faculty as well as all staff required for curriculum development, delivery and departmental projects.
  • Ensures that necessary activities in support of academic program delivery are completed in an efficient and timely manner.
  • Acts as the first point of contact to resolve student complaints on behalf of the Associate-Dean
  • Leads the development of new courses and new program proposals.
  • Plans and organizes the ESL Club activities for students.
  • Researches community resources, markets and trends.
  • Monitors curriculum development and program review processes.
  • Ensures Program Advisory Committee is active, recruits new members and maintains partnerships.
  • Assists Associate Dean in program activity planning, including budget submission, review and monitoring costs.
  • Participates in long-term strategic planning of resource allocation, program proposal, industry partnerships and projects.
  • Develops and participates in marketing strategies and activities.
  • Represents the College to community groups, business and professional associations by participating in and/or facilitating meetings and events and acting as a public relations resource and professional representative of the College. Along with the Associate-Dean, shares responsibility for maintaining external partnerships and developing new relationships with community and corporate partners.
  • Minimum of completed Bachelor degree in Humanities, Social Sciences, Education, TESOL, or related area of study. Master’s degree is preferred.
  • Minimum of five (5) years’ work experience in a leadership or management position in a post-secondary educational environment or similar experience in training and development environment, preferably related to the area of adult education.
  • Experience teaching in an academic ESL program would be an asset.
  • Experience in assessing community/business/industry needs, research, program planning, program development, curriculum development, project management, and building collaborative partnerships, is preferred.
  • Supervisory skills with direct management experience required.
  • Knowledge of emerging trends and issues affecting ESL and post-secondary education.
  • Research skills and the ability to analyze and summarize information.
  • Project Management skills.
  • Leadership and team-building - a commitment to a team model of decision making and operations management.
  • Strong understanding of Information Technology in adult learning environments.
Sheridan College
1430 Trafalgar Rd
Oakville, ON L6H2L1
How to apply: 

Sheridan welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Sheridan is committed to accommodating applicants with disabilities throughout the hiring process. At any stage of the hiring process, Human Resources will work with applicants requesting accommodation.

Note: Copies of educational credentials are requested at the time of an interview. As a condition of employment, Sheridan requires confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency.

Please apply online: